Job Title: Business Development Manager
Location: Manchester, Liverpool or Leeds
Salary: £27,000 – £40,500 depending on skills and experience + car/cash allowance + annual bonus
Permanent | Full Time Hours with flexible working patterns available
The Partnerships team manage a wide variety of partners across the public and private sector focussing on housing partnerships with developers, councils and housing associations as well as other commercial housing propositions. We have grown consistently over the last four years and are the leading provider in the voids sector. It is our aim to be the lead in all markets in which we operate.
Reporting into the Sales Manager, the Business Development Manager will be key in enabling SSE Retail Domestic to achieve its vision of profitable growth through creating a robust housing sector partnership strategy and winning profitable partnerships across energy, Home Services and Phone and Broadband propositions.
You will play a vital role in the acquisition of more profitable customers by embracing and demonstrating leadership of the strategy. This means understanding what acquisition volume and customer value we need to attain to achieve our profitability expectations, and using the various tools and resources available, such as Customer Insight, Business Intelligence & Data, across a matrixed structure and stakeholders to make this happen. The focus of this role is not around maintaining existing relationships, but actively seeking out profitable new partnerships across our portfolio of chosen markets, tenaciously pursuing senior decision makers and creating compelling proposals to increase SSE's market share.
Within our Retail Business, Housing Partnerships operate in two distinct channels, the first being the attainment of domestic customers through a Void Management programme, managing energy voids periods for Local Authorities, Housing Associations and Registered Social Landlords. The second channel is obtaining domestic customers through developers, by agreeing initial meter installs on various developments. SSE currently have 32% of the market share on Voids and are looking for this to go to 41% in the current financial year, however the New Connections market (Developers) also presents a significant opportunity for growth.
The Partnerships team manage a wide variety of partners across the public and private sector focussing on housing partnerships with developers, councils and housing associations as well as other commercial housing propositions. We have grown consistently over the last three years and are the leading provider in the voids sector. It is our aim to be the lead in all markets in which we operate, and an exciting opportunity exists for a skilled Business Development Manager to join the team and generate growth through partnerships.
Your Skills and Experience
Due to the fundamental role you will play within the business, you will be required to have a strong understanding of the challenges and opportunities being faced within the energy, home services and domestic telco industries and how these affect customer acquisition. You should have detailed knowledge of acquisition drivers and best practice activity, coupled with a firm grasp of partnership commercial models such as commissions and profit share. Having operated in a similar role previously, you will have exceptional customer focus along with detailed knowledge and experience of B2B sales and bid/proposal methodologies, P&L’s and commercial drivers.
We work in a highly regulated industry; therefore, it is imperative that you have a solid understanding of compliance, legal and regulatory standards, including OFGEM’s and OFCOMs’s licence conditions and relevant Consumer Protection Legislation.
Yes – Excellent analytical and numerical skills will be crucial as you will be required to prepare forecasts and budgets as well as reviewing performance against targets. Outstanding written and verbal communication skills will also be necessary, giving you the ability to deliver relevant and informative business briefs and presentations to varying levels of stakeholders. Business acumen, gravitas, resilience and tenacity will be key to this role, but most importantly, you will utilise your excellent interpersonal, influencing and negotiation skills to motivate and inspire confidence in your stakeholders and the wider business.
The role will be based in Chester, Manchester, Liverpool and across to Sheffield and Leeds. Therefore, the ideal candidate should be based within a reasonable distance of these locations.
Our Retail business is a market leader in supply of electricity and gas and in other energy-related services such as telecoms, broadband and boiler cover. We supply energy to more than seven million household and business account under our brands: SSE, SSE Scottish Hydro, SSE Southern Electric and SSE SWALEC in the Great Britain market and SSE Airtricity in the markets in Northern Ireland and the Republic of Ireland. At SSE, we're committed to giving you excellent customer service and treating you fairly; we want to make life easier for you, find ways of saving you money, and be on hand to help when you need us the most, that’s our customer promise.
We have an excellent benefits package as part of our offering. Here’s a few highlights;
- Generous holiday allowance (you can even buy additional holidays)
- Great share plans
- Group Pension Plan
- One day paid volunteering
- Tailored internal development opportunities
Just click the Apply button to submit your application, it doesn’t take long.
Closing date for applications is: 4th October 2018
This vacancy is open to internal and external candidates. If you’re internal, please notify your line manager before you submit your application. If you’re successful, we’ll conduct some pre-employment checks.