BMS Support Engineer

Apply now Job no: 512563
Work type: Perm - Full Time
Location: East London
Categories: Engineering, Business Development, Other, Trades and Technical, Electrical, Mechanical, Business Analysis, Business Support, Commercial






SSE is a FTSE 100 Company and one of the largest and most diverse energy companies in the UK, with around 10 million customers across our various brands. SSE Energy Solutions team are working with our Wholesale Business ensuring SSE has the energy supplies it requires to meet the needs of customers.  Energy Solutions focus on helping businesses achieve significant reductions in their buildings' energy consumption through Building Management Systems and remote support via our Energy Management Centre.

We have a fantastic opportunity for a BEMS Support Engineer, reporting into the Operations Manager and responsible for ensuring that building management systems are maintained and operate correctly at customer sites through service level and commissioning tasks.

Responding to customer service calls, whether they be emergency, on site or remotely you'll carry out a full check, analyse and diagnose the problem through testing system components, allowing you to discuss the best course of action with the customer.  You'll be confident in identifying actions/equipment required and providing timescales around the resolution and highlighting any potential upgrade opportunities.  Furthermore, you will be expected to submit written service reports, timesheets and other necessary weekly information which must be delivered within timescales specified by your manager.

Excellent communication skills are essential to maintain a collaborative working environment with all stakeholders including customer and external service providers.  It is expected you'll display a professional manner and a dedication to meeting customer expectations, including delivering technical support, coaching and direction.  You'll be working in an ever changing environment and as such will be adaptable and flexible as there is a requirement to take part in a 24 hour on-call rota.

The successful candidate will be highly experienced in at least one but preferably two or more of the following controls; Trend, Johnson, Tridium or Cylon.

In return, we can offer you a competitive salary package in a position which has excellent routes for career progression within the SSE Group. You will also enjoy an excellent pension, generous leave entitlement, and a car or cash allowance reflective of the role.

Closing date for applications is 1st of June 2017

Successful candidates will be subject to the Company's verification and vetting process. This includes a basic criminal record check.


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Applications close: GMT Daylight Time

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